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For Consumers

Telebrands As Seen On TV

Invention Channel Catalog
(Ordering Information, Contact Information and Purchasing Policy)

For Wholesalers and Retailers: Click here for more information

International Distribution Information: Click here for more information


When purchasing form Telebrands, there are two ways to order:

1. Online
Start by selecting one of our great products. Then, shop with confidence, knowing your credit card information is secured through Thawte, one of the most trusted names in secure online transactions. Our site uses the latest encryption technology to keep your information. This means your credit card information is safe and is protected.

2. Phone
Call one of our friendly, helpful representatives at 973-227-8777 or 1-800-777-4034. They are standing by Monday to Friday 9 a.m. to 5 p.m. Eastern time to help you. 

3. Mail
Send a check or money order, along with the name, quantity, and price of the product you are ordering, along with the appropriate shipping and handling charges. Checks may require a 21-day period to clear before the order can be shipped. For faster shipping, we suggest paying by cashier's check or money order. Send your payment for the total amount (be sure to include shipping/handling costs*) in U.S. dollars only to:

Telebrands Order - Dept. NET905
One Telebrands Plaza
Fairfield, NJ 07004

Please make your check or money order payable to Telebrands

*Please note that in order to receive any “buy one get one free” offers, you must include separate shipping and handling for the second item. If no additional shipping is included in your check, only your original product will be shipped.

Your Satisfaction is 100% Guaranteed
If you are dissatisfied with any merchandise from The Invention for any reason, simply return the product within 30 days for an easy refund of your purchase price, excluding shipping and handling. See purchasing/return policy for more information. Exceptions may apply.

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(1) PRODUCT SALES & DELIVERY: Most orders are shipped within 1 week of receipt. However, depending of demand for the product, some items may require up to six weeks for shipping. You should allow additional times for the shipping of products from our warehouse to you.

IMPORTANT NOTE: Customers mailing in a check or a money order must have paid separate shipping and handling for the second item in a "buy one get one free" offer. If no additional shipping is included in your check, only your original product will be shipped.

(2) CANCELED ORDERS: Orders can be canceled by calling 973-227-8777  only prior to payment processing. Orders that are being packaged for shipping, can not be canceled. You must include order confirmation number.

(3) BACK-ORDERS: If your order cannot be shipped within the stated delivery date, we will notify you of the expected ship date.

(4) 30 DAY GUARANTEE ON RETURNS & EXCHANGES: We will gladly accept any return within 30 days, provided the item is in new or like-new condition (see exceptions below). We will only issue a refund or send a replacement as needed once the item has been received in our warehouse.

Exceptions to our return policy:

* Intimate apparel (such as the Natural Bra) are not returnable for refund due to health and sanitation reasons. We will, however, send you a free replacement of any bra that you receive in a defective state (ie. ripped, torn, or broken).
* Consumable items (such as products that can be diminished or used up) are not returnable once they have been opened. However, we will accept a return for any unused and unopened consumable item.
* All items must be returned in their original packaging along with all accessories, parts, and instructions manuals that were shipped with your original order. Our 30-day return policy starts from the day your product is received. We need to have the return package postmarked within 30 days of the date that your item was delivered (regardless of what date the product was first used).
* Shipping and handling costs are non-refundable
* VHS Videos and DVDs may only be exchanged in the event of a manufacture defect.

Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we will not issue you a refund or send you a replacement. Such a return also will not be sent back to you.

Returning Information
Follow return information which is shipped with each package. Send all returns to the address indicated on your shipping information. Ship returns to Telebrands via a GROUND method that can be tracked (UPS ground / FedEx Ground / USPS Priority mail).

Along with your return, be sure to include the following:
A. Your order number and/or your complete name, address, and email address
B. A detailed explanation regarding your reason for returning the item(s)
C. Information about whether you would like a refund or a replacement

- No other paperwork, invoice, or preauthorization is needed for your return.

(5) US POSTAL MAIL IN ORDERS: Upon receipt of your check, we may wait up to 21 days for the check to clear before we can ship your order. For faster shipping, we suggest you pay by cashier's check or money order. Send your payment for the total amount (be sure to include shipping/handling costs) in US dollars only to:

Telebrands Order - Dept. NET905
One Telebrands Plaza
Fairfield, NJ 07004

Please make your check or money order payable to Telebrands

A fee of $20.00 will be assessed to all bounced check.



If you ordered from a toll free 1-800 number that was provided in a commercial that you saw on TV, or you ordered directly from one of our product-devoted websites (i.e., , ):

Call 973-227-8777 or 1-800-777-4034
Monday through Friday
9:00am to 5:00pm East Coast Time

(6) PRICING & AVAILABILITY: All pricing and product availability are subject to change. Product may be substituted for the same like kind and quality at any time.

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Information About You: We collect several types of information on our Site. We collect "Personal Information", which generally speaking is information that can be used to identify you individually, such as your name and address. We also collect "Non-personal Information", which is information about you that does not itself identify you individually. Examples of Non-personal Information include age range and gender. We also collect "Aggregate Information", which is information about use of our site, such as pages visited on our Site. The information we collect depends on what services you use on our Site.

Customer Service Correspondence: We may collect information that identifies you personally when you submit comments, questions or suggestions to our Customer Service department.

Use of Your Personal and Non-Personal Information: Except as disclosed in this policy, we do not sell or disclose information that identifies our guests personally or makes it possible for other parties to contact them directly without our guests' consent. We may use, sell, disclose, or otherwise dispose of Personal Information we collect in the following circumstances:

Internal Analysis and Promotions: We may use information about you for our own internal statistical, design, operational purposes such as to estimate our audience size; measure aggregate traffic patterns; and understand demographic, customer interest, purchasing and other trends among our guests and customers. We may also use your Personal Information for the marketing and/or promotion of our products or services. We may outsource all of these tasks to third parties on a confidential basis. If you have recieved an email from any members of the Telebrands Corporation, and you wish to no longer recieve emails, please click the unsubscribe link found at the bottom of the email. You will recieve a confirmation email in which you will find a link that you must click on in order to complete the unsubscribe process.

Co-Branded Service Offerings: We may share this information with certain businesses with whom Telebrands has formed a strategic alliance. You may be able to identify these businesses because Telebrands has authorized them to display co-branded Web pages or links to Telebrands. These strategic partners are requested to clearly state their own privacy policies on their own web sites or promotional materials. If you do not want to have your personal information shared with these businesses you may click here.

Transaction Processing: We may use your Personal Information to create a convenient and easy-to-use shopping process that includes an online "shopping cart" that allows you to track selected products and proceed through purchase. Also we may share transactional information with entities as is necessary to process credit card payments or other purchasing or delivery systems.

Third-Party Offers: We may arrange to have marketing and promotional information of other companies sent to you that we think might be of interest to you.

Legal Requirement: We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform with the law, respond to claims or comply with legal process served on our company or the Site; (b) protect and defend our rights or property, the Site, our employees, guests or the public.

Company Sale: Information collected through our Site is considered a trade secret of Telebrands. As the owner of such information, we may disclose or sell such information as an asset of the company in conjunction with the sale to a third party of our company or a portion of our assets.

Customer Service Correspondence: We may collect information that identifies you personally when you submit comments, questions or suggestions to our Customer Service department.

Links to Other Sites: Please be aware that we provide links to third-party Web sites as a service to our guests, and that we are not responsible for the content or information collection practices of those pages. Please note that these Web sites' privacy policies may differ from those of Telebrands. We encourage your to review and understand their privacy practices before providing them with information.

Children: Our Site is a general audience site that is not designed nor intended to collect Personal Information from children under the age of 13. To respect the privacy of children and to comply with the Children's Online Privacy Protection Act, children under the age of 13 should not provide any Personal Information on this Site. We ask that parents supervise their children while online.


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Wholesale inquiries within the United States  

Large Retailers in the USA
If you a retailer with more than 10 stores and you need to contact a sales person, please find the contact information below:

Office phone: (973) 244-0400
Office Fax: (973) 244-0244

Small Retailers in the USA
If you are a retailer with 10 stores or less and you wish to purchase products on a wholesale basis using your credit card, please visit All the product information that you need is available in that area and you can place your orders online.

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International Distribution Inquiries

International (outside of the USA)

To become an International Distributor of Telebrands products, or for all international sales, email


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